A problem was detected with the TrueDepth camera.Face ID has been disabled

How to resolve Face ID disabled Issue ?

Posted on Jul 29, 2021 12:23 AM

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Question marked as Top-ranking reply

Posted on Jul 29, 2021 10:32 AM

If you see a 'Face ID disabled' message, this document deals with that specific issue:

"If an alert says Face ID has been disabled on your iPhone or iPad Pro", click here --> https://support.apple.com/HT208186


If you just have issues with Face ID not working properly, read this document:

'If Face ID isn't working on your iPhone or iPad Pro', click here --> https://support.apple.com/HT208114

1 reply
Question marked as Top-ranking reply

Jul 29, 2021 10:32 AM in response to sreeraj160

If you see a 'Face ID disabled' message, this document deals with that specific issue:

"If an alert says Face ID has been disabled on your iPhone or iPad Pro", click here --> https://support.apple.com/HT208186


If you just have issues with Face ID not working properly, read this document:

'If Face ID isn't working on your iPhone or iPad Pro', click here --> https://support.apple.com/HT208114

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A problem was detected with the TrueDepth camera.Face ID has been disabled

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