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my I phone screen is frozen

I am not able to press the buttons, my phone is on and charged but not responding .


Posted on Jul 29, 2021 7:03 AM

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Question marked as Apple recommended

If a button or switch isn't working on your iPhone or iPad, here are a few steps that might fix the issue. If they don't, you'll need to set up a repair. Remove any protective films or cases that might block the button or switch. Check for debris or dirt around the button or switch and clean with a soft cloth.


If a button or switch isn't working on your iPhone or iPad ...

Posted on Jul 29, 2021 7:21 AM

1 reply
Question marked as Apple recommended

Jul 29, 2021 7:21 AM in response to suleima829

If a button or switch isn't working on your iPhone or iPad, here are a few steps that might fix the issue. If they don't, you'll need to set up a repair. Remove any protective films or cases that might block the button or switch. Check for debris or dirt around the button or switch and clean with a soft cloth.


If a button or switch isn't working on your iPhone or iPad ...

my I phone screen is frozen

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