Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cannot update App

Seems that my pass is not reliable, even if o changed it more than 1 time to be sure to use the correct one

iPhone XR, iOS 14

Posted on Jul 29, 2021 7:44 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 29, 2021 9:26 AM

Have you changed your Apple ID email address or password recently? Please click on this link and read "What to do after [or before] you change your Apple ID [email address] or password" âž” https://support.apple.com/HT204071 - "After you change your Apple ID email address or password, you might need to update your sign-in information with any Apple services you're using." - Or if you're seeing persistent disabled messages or repeated requests for the password to your previous Apple ID. You may also wish to turn off "Find My" before changing information and turn it on again afterward.

1 reply
Question marked as Top-ranking reply

Jul 29, 2021 9:26 AM in response to federica41

Have you changed your Apple ID email address or password recently? Please click on this link and read "What to do after [or before] you change your Apple ID [email address] or password" âž” https://support.apple.com/HT204071 - "After you change your Apple ID email address or password, you might need to update your sign-in information with any Apple services you're using." - Or if you're seeing persistent disabled messages or repeated requests for the password to your previous Apple ID. You may also wish to turn off "Find My" before changing information and turn it on again afterward.

Cannot update App

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.