Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

riyaz161 Author

Level 1

8 points

Face ID is not working

Please my I phone Face ID not working

Posted on Jul 30, 2021 4:00 AM

Reply

Best reply

Level 10

208,121 points

Posted on Jul 30, 2021 4:05 AM

If you already tried (to no avail) ALL the steps provided here:--> If Face ID isn't working on your iPhone or iPad Pro – Apple Support, contact Apple Support directly, using this link:--> Get Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector

After checking it out, they'll give you all the available options.

Regards

Giulio

View in context

Similar questions

1 reply

Best reply

Level 10

208,121 points

Jul 30, 2021 4:05 AM in response to riyaz161

If you already tried (to no avail) ALL the steps provided here:--> If Face ID isn't working on your iPhone or iPad Pro – Apple Support, contact Apple Support directly, using this link:--> Get Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector

After checking it out, they'll give you all the available options.

Regards

Giulio

Reply

Face ID is not working

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up