Why could not play my music after restore backup file from icloud ?

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Level 1

8 points

Why could not play my music after restore backup file from icloud ?

After i buy a new iphone ,i chose restore my backup from icloud.

After completing the migration settings, I can not paly my music, the system shows that this music cannot be played in my country or region.

The music was uploaded to my phone through itunes before and i can paly these music from my old iphone.

Due to security considerations, icloud has stopped real-time updates and uploads on existing iphone from 2018 year.

Does this mean that icloud will censor users’ files privately, and whether this behavior has violated personal privacy and human rights ?

Thank you

Posted on Jul 30, 2021 1:58 PM

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Answer 1

Eric_G1

Community Specialist

Jul 31, 2021 12:21 PM in response to jiajyun

Hi jiajyun,

We see you're having an issue with some songs being unavailable, and we can help provide some info on that.

This page helps to detail the type of issue that you're running into, and has some details to check out: If your songs are grayed out

In particular, you may check out the "If a song isn't available in Apple Music" section.

If the song does seem to be available on your devices, and those are set to the same region, you may try removing the affected songs/album, and then re-add it to the device.

Take care.

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Answer 2

jiajyun Author

Level 1

8 points

Aug 9, 2021 10:24 PM in response to Eric_G1

Dear Sir:

These music are related to Falun Goun.

Is the practice music of Falun Gong.

I have re-add via itunes and it's can paly now.

I am curious, why the music in icloud will be censored ?

Falun Gong is a very good religious belief, but it is persecuted by chinese government.

Some of Apple's review policy should not be same as them,otherwise it's equivalent to helping the CCP persecute the Falun Gong isn't it ?

Best Regard

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Why could not play my music after restore backup file from icloud ?

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