Forgot my Apple ID password and don’t have the passcode I made up for my iPhone 11
I’m trying to set up an appt with the store to get my iPhone restarted with a new password and passcode to unlock the phone.
iPhone 11
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If you forgot the Apple ID password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.
For the passcode, see the auricle below.
Passcode - If you forgot the passcode for your iPhone or your device is disabled.