Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Problems with Pogo on Safari

My Mac will no longer play Pogo games using the Safari browser. I can go to the website and successfully sign in but when I click on a game, I get a black screen. This only started about a week ago. I have no problem if I use Google Chrome as my browser. What has changed?

iMac 21.5″, macOS 10.13

Posted on Jul 30, 2021 7:07 PM

Reply
Question marked as Best reply

Posted on Jul 31, 2021 4:33 AM

Go step by step and test.


1. Update macOS, if an update is available. Update may come with bug fixes.

    https://support.apple.com/en-us/HT201541


2. Quit Safari. Launch Safari holding the Shift key down.


3. Startup in Safe Mode. https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac.  

    Quote:

    It also does a basic check of your startup disk, similar to using First Aid in Disk Utility

    And it deletes some system caches, including font caches and 

    the kernel cache, which are automatically created again as needed.


4. Clear History

    https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/mac

    Please read the article before clearing history, 

    this is like a low level resetting of Safari without affecting passwords and bookmarks.


5. If Safari doesn't open a webpage or isn’t working as expected

    https://support.apple.com/en-us/HT204098

1 reply
Question marked as Best reply

Jul 31, 2021 4:33 AM in response to docwgk1978

Go step by step and test.


1. Update macOS, if an update is available. Update may come with bug fixes.

    https://support.apple.com/en-us/HT201541


2. Quit Safari. Launch Safari holding the Shift key down.


3. Startup in Safe Mode. https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac.  

    Quote:

    It also does a basic check of your startup disk, similar to using First Aid in Disk Utility

    And it deletes some system caches, including font caches and 

    the kernel cache, which are automatically created again as needed.


4. Clear History

    https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/mac

    Please read the article before clearing history, 

    this is like a low level resetting of Safari without affecting passwords and bookmarks.


5. If Safari doesn't open a webpage or isn’t working as expected

    https://support.apple.com/en-us/HT204098

Problems with Pogo on Safari

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.