My Apple One does not show up on my wife’s iPhone

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DLMcLeod9 Author

Level 1

12 points

My Apple One does not show up on my wife’s iPhone

How can I allow my wife to use Apple One Family plan?

Windows, Windows 10

Posted on Jul 30, 2021 7:35 PM

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Answer 1

Top-ranking reply

DLMcLeod9 Author

Level 1

12 points

Jul 31, 2021 12:20 PM in response to Axel Foley

Hello Alex. I apologize for the confusion. What you mentioned last is the problem I wish to address. Apple one does in fact appear in my active subscriptions; however, it does not appear in my apps as shared with

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Answer 2

Axel Foley

Level 10

149,478 points

Jul 31, 2021 12:34 PM in response to DLMcLeod9

I am sure that you have confirmed that the Apple One subscription is a Family Plan and not an Individual Plan.

I am also assuming that you are the organizer of the Family. Let’s check something else.

Open Settings ➔ Apple ID (Your Name at Top) ➔ Family Sharing ➔ Purchase Sharing (Under Shared With Your Family): Ensure that Share Purchase with Family is set to ON.

Axel F.

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Answer 3

DLMcLeod9 Author

Level 1

12 points

Jul 31, 2021 6:50 PM in response to Axel Foley

Hello Alex, I believe you just solved the mystery. So I’m my share purchases it’s a different ID than the one I used to purchase the Apple one. I tried switching but it wouldn’t let me. I think the simplest thing to do is cancel the Apple one in this ID and purchase it with the one we’re sharing. At any rate, thanks Alex.

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Answer 4

Axel Foley

Level 10

149,478 points

Jul 30, 2021 8:18 PM in response to DLMcLeod9

Couple of questions for you.

Are you and your wife using separate Apple IDs? You should be.
Have you set up ➔ Family Sharing? You should set Family Sharing up if you have not.

Axel F.

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Answer 5

DLMcLeod9 Author

Level 1

12 points

Jul 31, 2021 6:41 AM in response to Axel Foley

Thank you for your prompt response Alex. In answer To your question, my wife and I are using separate IDs and we are both in the same family sharing group. I have purchased Apple One Family plan, but it doesn’t show under my subscriptions under my Apple ID in settings.

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Answer 6

Axel Foley

Level 10

149,478 points

Jul 31, 2021 10:09 AM in response to DLMcLeod9

The title of your initial post states that the Apple One Family Plan does not show up on your wife’s device. From your last response it appears that it doesn’t show under subscriptions under your Apple ID as well.

Double check on both iPhones-

Open Settings ➔ Apple ID (Your Name at Top) ➔ Subscriptions: Check to see whether Apple One exists under ACTIVE. Click on it and ensure that it is the Family Plan and not the Individual Plan.

Another Place to check on both iPhones-

Open Settings ➔ Apple ID (Your Name at Top) ➔ Family Sharing: Ensure that all the subscriptions appear under SHARED WITH YOUR FAMILY.

Axel F.

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Answer 7

Axel Foley

Level 10

149,478 points

Jul 31, 2021 7:16 PM in response to DLMcLeod9

You are welcome. Glad you were able to get to a solution.

Axel F.

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My Apple One does not show up on my wife’s iPhone

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