Where to find the RAM chip

Hi, had this MacBook for years now. Think there’s water damage but I can’t be too certain- all I’m left with is 3 beeping noises every time I try and turn it on- black screen.

I've opened the bottom up to see if it’s the RAM chips that need changing but I can’t find them, any help would be appreciated. Attached photos…

MacBook Pro 13″, macOS 10.12

Posted on Jul 31, 2021 5:24 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 31, 2021 7:23 AM

chadwhitehouse wrote:

Hi, had this MacBook for years now. Think there’s water damage but I can’t be too certain- all I’m left with is 3 beeping noises every time I try and turn it on- black screen.
I've opened the bottom up to see if it’s the RAM chips that need changing but I can’t find them, any help would be appreciated. Attached photos…
https://discussions.apple.com/content/attachment/c81d53e0-b7e2-4dc3-ad8e-ac37113fc4be



You do not say what exact Mac is this??


Since ~2013-2014 all RAM is soldered to the board, there is no replacing it beyond the board.


Your Mac shown certainly is not a non-retina 2012, one of the last user upgradable RAM options.



In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232



Learn how to get your Mac fixed and how much it will cost. https://support.apple.com/mac/repair/service

Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095



3 replies
Question marked as Top-ranking reply

Jul 31, 2021 7:23 AM in response to chadwhitehouse

chadwhitehouse wrote:

Hi, had this MacBook for years now. Think there’s water damage but I can’t be too certain- all I’m left with is 3 beeping noises every time I try and turn it on- black screen.
I've opened the bottom up to see if it’s the RAM chips that need changing but I can’t find them, any help would be appreciated. Attached photos…
https://discussions.apple.com/content/attachment/c81d53e0-b7e2-4dc3-ad8e-ac37113fc4be



You do not say what exact Mac is this??


Since ~2013-2014 all RAM is soldered to the board, there is no replacing it beyond the board.


Your Mac shown certainly is not a non-retina 2012, one of the last user upgradable RAM options.



In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232



Learn how to get your Mac fixed and how much it will cost. https://support.apple.com/mac/repair/service

Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095



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Where to find the RAM chip

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