All contacts from another family member appeared on my mobile devices. What can I do to remove them and return to just my contacts?

All contacts from another family member appeared on my contact list on all my mobile devices. How do I remove them and return my contact list? Why did this happen?

iPhone 11

Posted on Jul 31, 2021 10:44 AM

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Question marked as Top-ranking reply

Posted on Jul 31, 2021 10:49 AM

Hello:) Take a look at this info found by searching in this excellent forum. This will happen if you are sharing the same iCloud account and are both syncing contacts with iCloud. When you do this, you contacts are merged and will appear on both phones. First, be sure to NOT delete your contacts from her phone. If you do, they will also be deleted from your phone and you will lose them. To solve this, she needs to have her own iCloud account with a separate ID. (Note: you can continue to share the same ID for iTunes; it does not need to be the same as the ID used for other services such as iCloud.)


To migrate your daughter's phone to her own iCloud account, on her phone go to Settings>iCloud, scroll to the bottom and tap Delete Account. (This will only delete the account from her phone, not from iCloud. Your phone will not be effected by this.) When prompted about what to do with the iCloud data, be sure to select Keep On iPhone. Next, set up a new iCloud account using a different Apple ID (if she doesn't have one, tap Get a Free Apple ID at the bottom). Then turn iCloud data syncing for contacts, etc. back to On, and when prompted about merging with iCloud, choose Merge. This will upload the data to the new account.


~Katana-San~

4 replies
Question marked as Top-ranking reply

Jul 31, 2021 10:49 AM in response to Dee2249

Hello:) Take a look at this info found by searching in this excellent forum. This will happen if you are sharing the same iCloud account and are both syncing contacts with iCloud. When you do this, you contacts are merged and will appear on both phones. First, be sure to NOT delete your contacts from her phone. If you do, they will also be deleted from your phone and you will lose them. To solve this, she needs to have her own iCloud account with a separate ID. (Note: you can continue to share the same ID for iTunes; it does not need to be the same as the ID used for other services such as iCloud.)


To migrate your daughter's phone to her own iCloud account, on her phone go to Settings>iCloud, scroll to the bottom and tap Delete Account. (This will only delete the account from her phone, not from iCloud. Your phone will not be effected by this.) When prompted about what to do with the iCloud data, be sure to select Keep On iPhone. Next, set up a new iCloud account using a different Apple ID (if she doesn't have one, tap Get a Free Apple ID at the bottom). Then turn iCloud data syncing for contacts, etc. back to On, and when prompted about merging with iCloud, choose Merge. This will upload the data to the new account.


~Katana-San~

Jul 31, 2021 10:46 AM in response to Limnos

You can't easily transfer items from one account to another, and some you cannot transfer at all.


Apr. 2018 post by ASC helper Winston Churchill on transferring data from one Apple ID to another. https://discussions.apple.com/message/33333380#message33333380


Feb. 2021 tips from Eric Root https://discussions.apple.com/thread/252468781?answerId=254653802022#254653802022


Look into using Family Sharing to continue to be able to use items purchased with one Apple ID with other Apple IDs.


Family Sharing - https://support.apple.com/HT201060


Set up Family Sharing - https://support.apple.com/HT201088

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All contacts from another family member appeared on my mobile devices. What can I do to remove them and return to just my contacts?

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