Keychain access on MacBook Pro will not click on (button clicks on briefly then goes off)

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Level 1

8 points

Keychain access on MacBook Pro will not click on (button clicks on briefly then goes off)

Wondered if there were any ideas? I tried to troubleshoot with an Apple Tech engineer a year ago to no solution. The keychain access button on the iCloud will not click. My account works fine on my 2008 Mac and my iPhone XR, but not on a MacBook Pro or a new iMac. I'de like to keep the old account but am about to transfer data to a new account via a backup. Just thought I'de see if there are new ideas?

MacBook Pro (2020 and later)

Posted on Jul 31, 2021 11:12 AM

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Answer 1

allyismydog Author

Level 1

8 points

Aug 2, 2021 7:27 AM in response to kamote0628

No that doesn't work. Actually, I found my notes from the Apple Specialist. I was told, it was the manner in which the account was set up.....(possibly because the account was set up 2003-04?)

I cannot turn on two-factor authentication.

It's strange that I was able to get two factor authentication and keychain to work on my iPad and iPhoneXR but not on a MacBook Pro or a new iMAC?

I give up.

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Answer 2

kamote0628

Community Specialist

Aug 1, 2021 9:45 AM in response to allyismydog

Hi allyismydog, We appreciate you reaching out to us. We understand that you are experiencing issues XXXXX. The articles below may help.

If iCloud Keychain won't turn on or sync

Set up iCloud Keychain

Take care!

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Answer 3

kamote0628

Community Specialist

Aug 2, 2021 7:44 AM in response to allyismydog

allyismydog,

Thank you for keeping us posted. If you would like to continue in troubleshooting the issue, we recommend that you reach out to us here so we can take a closer look: Get Support

Take care!

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Keychain access on MacBook Pro will not click on (button clicks on briefly then goes off)

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