The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I had an iPhone 7 with a hardware issue and it is broken completely (I can know longer use the phone). Luckily I saved all my old contact from the iPhone 7 to iCloud. Then I bought a new iPhone 12. Currently, I am unable to transfer my contacts from my old iPhone 7 to my new iPhone 12. Can someone please help me? Thank you.
Did your go to Settings > your name > iCloud and turn Contacts on here?
Do the Contacts show at iCloud.com/contacts ?
Transferring Contacts from Broken iPhone to New iPhone
