Downloading MS Office 2019 to my MacBook Pro gets error "The operation couldn't be completed.. (com.apple.onstaller.pagecontroller error -1.) Couldn't open "Microsoft_Office_16.52.21071101_installer-1.pkg".

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Level 1

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Downloading MS Office 2019 to my MacBook Pro gets error "The operation couldn't be completed.. (com.apple.onstaller.pagecontroller error -1.) Couldn't open "Microsoft_Office_16.52.21071101_installer-1.pkg".

Trying to download MS Office 2019 to my MacBook Pro (15 in 2019 with Mojave 10.14.5) and getting error "The operation couldn't be completed.. (com.apple.installer.pagecontroller error -1.) Couldn't open "Microsoft_Office_16.52.21071101_installer-1.pkg". I have Microsoft_Office_16.51.21071101_Installer.pkg in my downloads folder, but it diesnt seem to work.

How can I complete the installation?

MacBook Pro 15″, 10.14

Posted on Jul 31, 2021 9:30 PM

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Answer 1

BDAqua

Level 10

250,253 points

Aug 1, 2021 7:10 AM in response to inthewoodsNE

Only time I've sen this is...

You are getting this error message because your computer doesn't meet the minimum system requirement.

Yet MS says...

Office 2019 is compatible with Windows 10 and the three most recent versions of macOS.

Might you need to be on 10.14.6?

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Downloading MS Office 2019 to my MacBook Pro gets error "The operation couldn't be completed.. (com.apple.onstaller.pagecontroller error -1.) Couldn't open "Microsoft_Office_16.52.21071101_installer-1.pkg".

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