CANT ACCESS SETTINGS

hi need your help guys. I cant access settings and appstore. Every time i click it. Its always return to home screen. Tried to reset (soft and hard reset) but still not working. Tried to reset factort in itunes but it need to turn off “find my iphone” how can i turn it off? when i cant access my settings?? Please comment suggestion on how to resolve my problem


ps. my iphone is iphone7

Posted on Aug 1, 2021 9:42 AM

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1 reply

Aug 2, 2021 8:57 AM in response to ETUAZON

Hi there ETUAZON,


Thanks for participating in the Apple Support Communities. We understand that you're unable to access Settings or the App Store on your iPhone, so we'd like to see how we can help. Restarting was a good step to try. It's also a good idea to make sure your iPhone is running the latest iOS version: Update your iPhone, iPad, or iPod touch. Since you're unable to access the Settings menu, use a computer to install the update.


Reply to this message if you need more help.


Take care.

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CANT ACCESS SETTINGS

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