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Why can't connect to iTunes store

Posted on Aug 1, 2021 1:15 PM

Top-ranking reply

JovonaP.

Community Specialist

Posted on Aug 2, 2021 10:22 AM

Hello nshimyumukiza,

Thanks for using Apple Support Communities. We see that you're unable to connect to the iTunes Store. You've come to the right place! The steps in the following resource can help:

If you can't connect to the App Store, iTunes Store, or other Apple services

Let us know the results. Please include specific error messages and any other troubleshooting steps that you may have tried.

Have a great day!

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Why can't connect to iTunes store

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