the same screen comes up
if ity comes up support.apple.com/iphone/restore and i hook it to a computerr go throught the steps and it still sayhs the same thing what then
iPhone XS
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if ity comes up support.apple.com/iphone/restore and i hook it to a computerr go throught the steps and it still sayhs the same thing what then
iPhone XS
Follow this process below to keep your personal data.
If you see the Restore screen on your iPhone, iPad, or iPod touch
If you see the Restore screen on your iPhone, iPad, or iPod touch, learn what to do.
Restart your device
If you see the Restore screen, restart your device:
Reinstall iOS or iPadOS
If you still see the Restore screen after you restart, you need to reinstall iOS or iPadOS:
If the above fails
If your device turns on but gets stuck during start-up
If you see the Apple logo or a red or blue screen during startup, try these steps:
Your computer will download the software for your device. If it takes more than 15 minutes, your device will exit recovery mode and you'll need to repeat steps 2 and 3.
Follow this process below to keep your personal data.
If you see the Restore screen on your iPhone, iPad, or iPod touch
If you see the Restore screen on your iPhone, iPad, or iPod touch, learn what to do.
Restart your device
If you see the Restore screen, restart your device:
Reinstall iOS or iPadOS
If you still see the Restore screen after you restart, you need to reinstall iOS or iPadOS:
If the above fails
If your device turns on but gets stuck during start-up
If you see the Apple logo or a red or blue screen during startup, try these steps:
Your computer will download the software for your device. If it takes more than 15 minutes, your device will exit recovery mode and you'll need to repeat steps 2 and 3.
Connect iPhone to Computer / Mac
Settings > Touch/Face ID & Passcode > USB Accessories > [Enable]
You haven't mentioned whether you have a PC or Mac. However...
If you are experiencing an issue not listed here, contact support
the same screen comes up