Repair by mail.
How can I send my Mac for repair by mail if I can’t go to a Genius Bar?
MacBook Pro 13″, macOS 10.15
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
How can I send my Mac for repair by mail if I can’t go to a Genius Bar?
MacBook Pro 13″, macOS 10.15
Hi,
Try to contact Apple Support and ask about how to send your MacBook Pro Apple for repair.
Apple Repair and Repair Status Check - Official Apple Support
Repair by mail.