credit card recovery Apple ID

i forgot my Apple ID password, no longer use the phone number provided and my email is the same password as my Apple ID one LOL but I saw that you can put your credit card info to recover Apple ID if I Had Apple Pay. I tried to do it on iforgot.appleID but it wouldn’t let me. Any tips ?

Posted on Aug 1, 2021 11:01 PM

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Question marked as Top-ranking reply

Posted on Aug 2, 2021 5:19 PM

Hello bessy35 and welcome to Apple Support Communities. It appears you are having some difficulty recovering your Apple ID.


The option you mention of entering in credit card info for the payment method associated with Apple Pay is only available for accounts with two-factor authentication enabled and when a formal request for account recovery has been made. Info here:


Recover your Apple ID when you can’t reset your password


Cheers.

1 reply
Question marked as Top-ranking reply

Aug 2, 2021 5:19 PM in response to bessy35

Hello bessy35 and welcome to Apple Support Communities. It appears you are having some difficulty recovering your Apple ID.


The option you mention of entering in credit card info for the payment method associated with Apple Pay is only available for accounts with two-factor authentication enabled and when a formal request for account recovery has been made. Info here:


Recover your Apple ID when you can’t reset your password


Cheers.

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credit card recovery Apple ID

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