In app purchase

I purchased battle pass in Genshin impact and purchase was successful. But in app store the payment is pending. And money is not taken from my account. There is enough money in account. And its not the first time I bought something from Genshin. It might cause problem for my Genshin account

what should I do?

iPad Pro 11-inch Wi-Fi

Posted on Aug 2, 2021 7:05 AM

Reply
1 reply

Aug 3, 2021 8:18 AM in response to Fluff68

Hi there Fluff68,


Thanks for reaching out to Apple Support Communities. If you are not seeing this in-app purchase reflected in the app you're using, we'd recommend working through the steps in the article below to try to restore this purchase. If you do notice that the purchase is showing in the app but you are just seeing that the payment is pending in the App Store, it's possible that Apple is waiting to see if you make any other app purchases to group those payments together so you'll only be charged once at a later date.


If you don't see your in-app purchases - Apple Support


If you have additional questions on billing, we'd suggest reaching out to Media Services Support using the link below.


Get Support


Take care.

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In app purchase

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