my IPhoneXS screen is showing " iphone is disabled connect to iTunes" , my son enter password too many time and now this error appear, I have my Apple ID on same phone and everything else under my name how I can fix it to get back, I dont want to lose my data. I dont have much of backup.
iPhone XS, iOS 14
Sorry, but without a recent backup, the only method to regain access to this iPhone is to restore it ... which will completely erase it.
Ref: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Suppor
Sorry, but without a recent backup, the only method to regain access to this iPhone is to restore it ... which will completely erase it.
Ref: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Suppor
Sad, there should be an option at least for Owner which apple can always track with Apple ID or IMEI, find my, that's really sad, I dont know what do its almost my 10 years data and PC I saved on its not working for some reasons. should I go to apple store ?
When your iPhone was disabled, it became Activation Locked. That is Apple's anti-theft measure. Nothing sad about that. What is sad, is that you didn't maintain regular backups ... especially if the data on the phone is critical to you. This is something you need to consider seriously going forward.
You can certainly go to an Apple Store, and they should be able to unlock your phone (be sure to bring a proof of purchase with you) BUT, again, they will not be able to restore your phone without erasing it.
Thanks,
but what ever anti theft measure it doesnt mean then owner can't access , its quite simple there should be option to retrieve with Apple ID, or two verification or even at store with IDs or something its simple thing nothing complicatied,
if apple can't unlock without losing data what's point to go there rest I can do myself also simple through finder on Mac.
You are correct, you don't need to go to the Apple Store as you can just do this yourself. Good luck!
iphone is disabled connect to iTunes - FIX without losing data ?
