I requested a refund and the app says it’s refunded but I didn’t get my money back

After you request a refund you'll receive a status update by email within 48 hours. If your request is granted, the money is returned to the payment method you used. The time it takes for the money to appear on your account or statement depends on the payment method:

- Store credit (e.g., Apple ID balance): 48 hours

- Mobile phone billing (payment through your phone service carrier): Up to 60 days

- Other payment methods (e.g., credit/debit card): Up to 30 days for it to appear on a statement.

For apps and media you can also sign into https://reportaproblem.apple.com to check if the status of your item is "Refunded".

From: 'Check the status of a refund for apps or content that you bought from Apple' --> https://support.apple.com/HT210904

If you need to contact Apple about this, click on this link --> https://support.apple.com/choose-country-region/ and choose a path that gets assistance from Apple staff.

halegrimes123 wrote:

Same. Its been 48 hours and I still haven’t got my money back. I use a apple gift card but i still didn’t get my money back.

Then same reply, right down to the part where it suggests you contact Apple.

Same. Its been 48 hours and I still haven’t got my money back. I use a apple gift card but i still didn’t get my money back.

i requested for a refund and it’s says refunded but I didn’t get my money back

please I need my money back please

Hmmmm what payment of method did you use ? I used credit and debit card 💳

says it might take up to 30 days before you get a statement of refund