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I installed the latest update of 14.7.1 on iPhone 11. Post update was facing heavy battery drainage and my calls weren’t going through. When observed, I saw that the network is getting reset regularly.
I have tried Reset of network settings, restarts.
Peculiar that even if I switch Airplane mode on, I can see the options under setting toggling.
Please suggest how to resolve this.
iPhone 11
Hey there prashanth_p,
Thanks for reaching out to the Apple Support Communities. We understand you're experiencing issues with your iPhone battery and mobile network after updating the iOS on your iPhone. We'd be happy to look closer into what's going on.
To get started, when you say that the network is restarting unexpectedly, are you seeing "No Service" or "Searching" as described in the 'Related Article' that was shared along with this thread? If so, have you gone through all the steps provided in that resource, including contacting your carrier to check for any issues on their end?
If so, then we would recommend reaching out to Apple Support directly using the 'contact Apple Support' link listed under the "Get more help" section. They'll be the best option to look into this issue further.
As for the issue you're experiencing with the battery life, give the steps listed in the following resource under the "How to maximize battery performance" section a try: iPhone Battery and Performance - Apple Support
We hope this is able to help.
Take care!
Hey there prashanth_p,
Thanks for reaching out to the Apple Support Communities. We understand you're experiencing issues with your iPhone battery and mobile network after updating the iOS on your iPhone. We'd be happy to look closer into what's going on.
To get started, when you say that the network is restarting unexpectedly, are you seeing "No Service" or "Searching" as described in the 'Related Article' that was shared along with this thread? If so, have you gone through all the steps provided in that resource, including contacting your carrier to check for any issues on their end?
If so, then we would recommend reaching out to Apple Support directly using the 'contact Apple Support' link listed under the "Get more help" section. They'll be the best option to look into this issue further.
As for the issue you're experiencing with the battery life, give the steps listed in the following resource under the "How to maximize battery performance" section a try: iPhone Battery and Performance - Apple Support
We hope this is able to help.
Take care!
prashanth_p,
Awesome! We're glad to hear that you were able to get the issue resolved. If you have any other questions, please don't hesitate to reach back out to the Apple Support Communities again.
Have a great day!
Thank you.
Removed the Sim and observed the trend to isolate if it was related to the sim/network.
got the sim replaced and the problem was solved.
Post 14.7.1 upgrade issues - mobile network keeps getting restarted. Battery gets drained.
