Apple is requesting that I update my payment method, but when I got to do it and hit ‘continue’, it zooms out as if something were to pop up in front of it but nothing ever does. And a yellow-greenish color fills the screen and then it fills itself back in with the screen and nothing happens after that.
Hi walking goon,
Welcome to the Apple Community.
You might want to:
Check the payment methods that you can use with your Apple ID:
(Scroll down the various countries listed to find yours)
https://support.apple.com/en-us/HT202631
If the payment method is ok:
Seems very strange:
This is how it is supposed to work:
Change, Add or Remove Apple ID Payment methods
https://support.apple.com/en-us/HT201266
Hope this helps you :)
Hi walking goon,
Welcome to the Apple Community.
You might want to:
Check the payment methods that you can use with your Apple ID:
(Scroll down the various countries listed to find yours)
https://support.apple.com/en-us/HT202631
If the payment method is ok:
Seems very strange:
This is how it is supposed to work:
Change, Add or Remove Apple ID Payment methods
https://support.apple.com/en-us/HT201266
Hope this helps you :)
If necessary, contact iTunes Support for assistance. See the Apple Support articles below for contact information.
Apple Support schedule phone call -
If necessary, try Twitter
Update Payment not working?
