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AppleCare

Hi,

I just want to know if I buy an iPhone 12 or 12 mini here in Australia with AppleCare, I would be able to use AppleCare in Brazil as well?

iPhone 12

Posted on Aug 2, 2021 5:27 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 2, 2021 5:34 PM

Maybe.


See https://www.apple.com/legal/sales-support/applecare/applecareplus/0421/042021_applecareplus_us.pdf


AppleCare+ and warranty coverage is provided within the country or region of purchase. Coverage elsewhere is at Apple’s option.


Apple may restrict Hardware Service and ADH Services to the country where the Covered Equipment was originally purchased.


Service will be limited to the options available in the country where you request service. Service options, parts availability and response times may vary. If service is not available for the Covered Equipment in a country that is not the country of purchase, you may be responsible for shipping and handling charges to facilitate service in a country where service is available. If you seek service in a country that is not the country of purchase, you must comply with all applicable import and export laws and regulations and be responsible for all custom duties, V.A.T. and other associated taxes and charges. For international service, Apple may repair or exchange products and parts with comparable products and parts that comply with local standards.


ADH: accidental damage from handling

1 reply
Question marked as Top-ranking reply

Aug 2, 2021 5:34 PM in response to Gmao1303

Maybe.


See https://www.apple.com/legal/sales-support/applecare/applecareplus/0421/042021_applecareplus_us.pdf


AppleCare+ and warranty coverage is provided within the country or region of purchase. Coverage elsewhere is at Apple’s option.


Apple may restrict Hardware Service and ADH Services to the country where the Covered Equipment was originally purchased.


Service will be limited to the options available in the country where you request service. Service options, parts availability and response times may vary. If service is not available for the Covered Equipment in a country that is not the country of purchase, you may be responsible for shipping and handling charges to facilitate service in a country where service is available. If you seek service in a country that is not the country of purchase, you must comply with all applicable import and export laws and regulations and be responsible for all custom duties, V.A.T. and other associated taxes and charges. For international service, Apple may repair or exchange products and parts with comparable products and parts that comply with local standards.


ADH: accidental damage from handling

AppleCare

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