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Black screen correction

My iPad has suddenly started to turn off and the screen goes black. What can I do to stop this? How do I correct amount of time before iPad screen goes black?

iPad Mini 5, iPadOS 14

Posted on Aug 2, 2021 6:28 PM

Reply
Question marked as Apple recommended

Hi Medialady7,

Welcome to the Apple Community.


Apple support have an article online that may help:


If your screen is black or has frozen

https://support.apple.com/en-gb/HT201412


If you still need help:

Wondering if you have enough memory / storage free on your iPad.

(Eg: You may be storing a lot of photos / videos etc on it.)

Your iPad needs enough memory / storage free to operate smoothly.


How to check the storage on your iPhone, iPad, and iPod touch

https://support.apple.com/en-us/HT201656


Hope this helps you :)

Posted on Aug 3, 2021 12:05 AM

1 reply
Question marked as Apple recommended

Aug 3, 2021 12:05 AM in response to Medialady7

Hi Medialady7,

Welcome to the Apple Community.


Apple support have an article online that may help:


If your screen is black or has frozen

https://support.apple.com/en-gb/HT201412


If you still need help:

Wondering if you have enough memory / storage free on your iPad.

(Eg: You may be storing a lot of photos / videos etc on it.)

Your iPad needs enough memory / storage free to operate smoothly.


How to check the storage on your iPhone, iPad, and iPod touch

https://support.apple.com/en-us/HT201656


Hope this helps you :)

Black screen correction

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