Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Please I can’t update the new version

Please I can’t update the new version

Posted on Aug 2, 2021 9:25 PM

Reply
Question marked as Best reply

Posted on Aug 2, 2021 10:02 PM

official101 Said:

"Please I can’t update the new version"

-------


What to do:



A. Verify Compatibility:

What are you looking to update to? Confirm the model of your iPhone? If iPhone model is incompatible with iOS13 and/or iOS14then it is because you iPhone does not meet the hardware requirements for this iOS version(s).


B. If Compatible...


1. Back Up First:

IMPORTANT: If you have an option to update, however, then be certain you backup your iPhone first. That way, you will have something to restore your iPhone from should anything go wrong with the update


then...


2. Proceed with the Update:

Go Here:  Update your iPhone Using a Computer - User Tip

1 reply
Question marked as Best reply

Aug 2, 2021 10:02 PM in response to official101

official101 Said:

"Please I can’t update the new version"

-------


What to do:



A. Verify Compatibility:

What are you looking to update to? Confirm the model of your iPhone? If iPhone model is incompatible with iOS13 and/or iOS14then it is because you iPhone does not meet the hardware requirements for this iOS version(s).


B. If Compatible...


1. Back Up First:

IMPORTANT: If you have an option to update, however, then be certain you backup your iPhone first. That way, you will have something to restore your iPhone from should anything go wrong with the update


then...


2. Proceed with the Update:

Go Here:  Update your iPhone Using a Computer - User Tip

Please I can’t update the new version

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.