How to reset my watch

Question

Level 1

4 points

How to reset my watch

I can’t remember my email and password for my Apple ID on my Apple Watch and It won’t let me remove the account from my watch I don’t know what to do

iPhone SE

Posted on Aug 2, 2021 10:04 PM

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Answer 1

Eric--F

Community Specialist

Aug 3, 2021 4:15 PM in response to Devin5522

Hi Devin5522,

Welcome to the Apple Support Communities!

We are happy to help with the issue you are having with not being able to erase your Watch. If you have your iPhone still paired to it, you can erase it from your iPhone. Learn how to Erase Apple Watch here.

Also check out the section "How to erase your Apple Watch if you don't have your iPhone" in Unpair and erase your Apple Watch.

It sounds like you may have Activation Lock turned on. If you do, learn About Activation Lock on your Apple Watch here and try those steps.

Cheers!

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Answer 2

Eric Root

Level 10

684,567 points

Aug 3, 2021 5:21 PM in response to Devin5522

See if you can recover the ID/password. Use every email address you can think of.

Apple ID - How to find your Apple - An iCloud e-mail address is an Apple ID.

Apple ID - Find -

If you forgot the Apple ID password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.

Apple ID - Manage -

Apple ID – Forgot Password *

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