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Unable to edit my payments method

My credit card keeps declining the subscription charges and when I try to update the details of my card it tells me that the information is already provided and updated. Plus I cant delete the specific card and enter it again as I have an ongoing subscription which requires payment.

iPhone XR, iOS 14

Posted on Aug 3, 2021 10:30 PM

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Question marked as Top-ranking reply

Posted on Aug 4, 2021 11:23 AM

This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266

- If you are updating an old card and have ongoing subscriptions you may need to first add the new card and make it the primary payment method before deleting the old card.


'If you can't remove your last payment method or use no payment method with your Apple ID' click here --> https://support.apple.com/HT203905


3 replies
Question marked as Top-ranking reply

Aug 4, 2021 11:23 AM in response to SRK79

This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266

- If you are updating an old card and have ongoing subscriptions you may need to first add the new card and make it the primary payment method before deleting the old card.


'If you can't remove your last payment method or use no payment method with your Apple ID' click here --> https://support.apple.com/HT203905


Aug 4, 2021 11:51 PM in response to Limnos

The issue is that when I add the new payment it gives me an error saying that this payment has already been added. Which is correct. However when the system charges me the amount the charge is not going through. I have spoken to my bank and they have said that the issue is from the merchant end as they are not processing it completely, some how.


Unable to edit my payments method

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