Newsroom Update

New iPhone photography exhibition features work from five esteemed photographers, all shot on iPhone. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Outlook icon missing from iPhone

I use Outlook for work. It was playing up, so I deleted it and downloaded it fresh in the App store. In my settings, I have selected that newly downloaded apps are added to the homescreen, however the Outlook app / icon is only available via the App store, in that I need to open App store, search under Outlook, and then open it from within the App store. How can I get it to be an icon on the home screen?

iPhone 11, iOS 14

Posted on Aug 3, 2021 11:14 PM

Reply
Question marked as Best answer

Hey there SomethingBroome,


We would be more than happy to provide you with more information on how to find your Outlook app.


Have you looked in your App Library to see if it is there? When apps are downloaded to the iPhone, they are initially in the App Library. Here is how to Find your apps in the App Library on iPhone. You can also learn how to move the app to your homepage as well from that resource.


You can also find the app by following the steps under the 'How to find apps that you bought' section of Download apps and games on your iPhone or iPad


Have a great day!

Posted on Aug 4, 2021 5:27 PM

1 reply
Question marked as Best answer

Aug 4, 2021 5:27 PM in response to SomethingBroome

Hey there SomethingBroome,


We would be more than happy to provide you with more information on how to find your Outlook app.


Have you looked in your App Library to see if it is there? When apps are downloaded to the iPhone, they are initially in the App Library. Here is how to Find your apps in the App Library on iPhone. You can also learn how to move the app to your homepage as well from that resource.


You can also find the app by following the steps under the 'How to find apps that you bought' section of Download apps and games on your iPhone or iPad


Have a great day!

Outlook icon missing from iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.