You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: iPhone-5s
iPhone-5s Author
User level: Level 1
8 points

iTunes 12.8.2.3 doesn't recognize iPhone 5s and device menu is grayed out.

iTunes 12.8.2.3 doesn't recognize iPhone 5s and device menu is grayed out.

iMac, OS X 10.11

Posted on Aug 4, 2021 10:42 AM

Reply
Question marked as Top-ranking reply
User profile for user: turingtest2
turingtest2
User level: Level 10
274,430 points

Posted on Aug 5, 2021 3:33 AM

Try If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support.


tt2

View in context

Similar questions

3 replies

iTunes 12.8.2.3 doesn't recognize iPhone 5s and device menu is grayed out.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up