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MacOS Mojave on a 2015 Macbook Pro... I've never had a problem with messenger until the last week. No software changes but I can receive on messenger but always get an error message when trying to reply to messages on my notebook. (My iPhone works fi

I can receive messages on my messenger but not send anything out from my notebook. No software changes I always get an error message now when trying to reply to messages on my notebook. (My iPhone works fine so I reply with my phone). Not sure what to do to fix this as it just appeared out of nowhere. Thanks

Mac Pro, OS X 10.11

Posted on Aug 4, 2021 12:00 PM

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Question marked as Best reply

Posted on Aug 4, 2021 2:42 PM

Start with this...


Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.


To find out if it's system wide or user specific, try this...


Open System Preferences>Users & Groups, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.


Does it work in the new account?

2 replies
Question marked as Best reply

Aug 4, 2021 2:42 PM in response to Photoshooter2

Start with this...


Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.


To find out if it's system wide or user specific, try this...


Open System Preferences>Users & Groups, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.


Does it work in the new account?

MacOS Mojave on a 2015 Macbook Pro... I've never had a problem with messenger until the last week. No software changes but I can receive on messenger but always get an error message when trying to reply to messages on my notebook. (My iPhone works fi

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