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Activation Lock Problem

Hi. My father passed away 2 months ago. He had an iPhone X. I wanted to reset his phone and use it myself, but it has activation lock. I need to remove the Apple ID and password from the phone but I don't know his id and password. So what should I do about this issue? And also, I don't have the phone's receipt, where should I get the receipt from? Please help me. Thank you.

iPhone X

Posted on Aug 4, 2021 3:16 PM

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Posted on Aug 4, 2021 3:18 PM

Review the information at How to request access to a deceased family member's Apple accounts - Apple Support.

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Activation Lock Problem

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