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teslima Author

Level 1

4 points

Problem setting my Face ID

iPhone X’s Face ID is not working. It’s keeps saying “ "A problem was detected with the TrueDepth Camera Face ID has been disabled”. What do I do to fix it?

iPhone X, iOS 14

Posted on Aug 4, 2021 4:15 PM

Top-ranking reply

Limnos

Level 10

418,207 points

Posted on Aug 4, 2021 8:29 PM

I see you have a 'Face ID disabled' message. This document deals with that specific issue:

"If an alert says Face ID has been disabled on your iPhone or iPad Pro", click here --> https://support.apple.com/HT208186

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Problem setting my Face ID

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