Related Article: If an alert says Face ID has been disabled on your iPhone or iPad Pro

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Problem setting my Face ID

iPhone X’s Face ID is not working. It’s keeps saying “ "A problem was detected with the TrueDepth Camera Face ID has been disabled”. What do I do to fix it?

iPhone X, iOS 14

Posted on Aug 4, 2021 4:15 PM

Reply
Question marked as Apple recommended

I see you have a 'Face ID disabled' message. This document deals with that specific issue:

"If an alert says Face ID has been disabled on your iPhone or iPad Pro", click here --> https://support.apple.com/HT208186

Posted on Aug 4, 2021 8:29 PM

1 reply

Problem setting my Face ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.