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A problem was detected with the TrueDepth camera. Face ID have been disabled. Please give me the solution

A problem was detected with the TrueDepth camera. Face ID have been disabled. Please give me the solution

iPhone 11, iOS 14

Posted on Aug 4, 2021 10:01 PM

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Community+ 2024

Level 10

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Posted on Aug 4, 2021 11:29 PM

Take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:

Find Locations - Location Selector - Apple

Contact Apple for support and service - Apple Support

Get a Genius Bar Reservation and Apple Support Options - Apple

Contact Genius Bar.

Manage Reservations - My Reservations - Apple

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Best reply

Community+ 2024

Level 10

412,056 points

Aug 4, 2021 11:29 PM in response to Johancandra95

Take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:

Find Locations - Location Selector - Apple

Contact Apple for support and service - Apple Support

Get a Genius Bar Reservation and Apple Support Options - Apple

Contact Genius Bar.

Manage Reservations - My Reservations - Apple

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A problem was detected with the TrueDepth camera. Face ID have been disabled. Please give me the solution

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