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I am having issues with Imessage on my iphone- i followed all of the above but it still isn't working and i have rebooted the phone too. can you help please?

I am having issues with I message on my iphone- (cannot send any or receive any imessages) I have followed all of the above but it still isn't working and I have rebooted the phone too. can you help please? I have i-phone 12!


iPhone 12, iOS 14

Posted on Aug 4, 2021 11:44 PM

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Question marked as Best reply

Posted on Aug 5, 2021 12:20 AM

First, check to know whether you have an SMS plan enabled at least for One SMS with your carrier. Contact your Carrier (Cellular Service Provider) the agency who issued the SIM to you


If your iPhone is used with a carrier not found in the wireless carrier articles, make sure you can send and receive international SMS. (One SMS Only)



See the pic below


4 Step Process --> Turn off and restart iMessage and FaceTime (The order/sequence is very important)

  1. Go to Settings > Messages and turn off iMessage.
  2. Go to Settings > FaceTime and turn off FaceTime.
  3. Restart your device.
  4. Turn iMessage and FaceTime back on (Watch the GIF hereunder)



1 reply
Question marked as Best reply

Aug 5, 2021 12:20 AM in response to HolShak1

First, check to know whether you have an SMS plan enabled at least for One SMS with your carrier. Contact your Carrier (Cellular Service Provider) the agency who issued the SIM to you


If your iPhone is used with a carrier not found in the wireless carrier articles, make sure you can send and receive international SMS. (One SMS Only)



See the pic below


4 Step Process --> Turn off and restart iMessage and FaceTime (The order/sequence is very important)

  1. Go to Settings > Messages and turn off iMessage.
  2. Go to Settings > FaceTime and turn off FaceTime.
  3. Restart your device.
  4. Turn iMessage and FaceTime back on (Watch the GIF hereunder)



I am having issues with Imessage on my iphone- i followed all of the above but it still isn't working and i have rebooted the phone too. can you help please?

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