You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

My iPhone is charged and on but is frozen. I can’t turn it off or get to any apps. When a call comes on the screen just goes black.

Help with frozen phone

iPhone 6s, iOS 13

Posted on Aug 5, 2021 5:36 AM

Top-ranking reply

Level 10

166,633 points

Posted on Aug 5, 2021 5:40 AM

Did you try the suggestions in the related article that you were reading when you posted your question to the community?

View in context

Similar questions