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My iPhone is charged and on but is frozen. I can’t turn it off or get to any apps. When a call comes on the screen just goes black.

Help with frozen phone

iPhone 6s, iOS 13

Posted on Aug 5, 2021 5:36 AM

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Question marked as Best reply

Posted on Aug 5, 2021 5:40 AM

Did you try the suggestions in the related article that you were reading when you posted your question to the community?

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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My iPhone is charged and on but is frozen. I can’t turn it off or get to any apps. When a call comes on the screen just goes black.

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