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User profile for user: hnolen16
hnolen16 Author
User level: Level 1
8 points

Since latest update, when I turn on caps lock, my MacBook Pro freezes

Since the most recent updates (I'm now on 11.5.1), if I press the caps lock key, my MacBook will freeze for several seconds. The cursor moves, but nothing works and I can't type anything.


I restarted several times, and reset the SMC and PRAM, but the issue still keeps happening.


Additionally, my Mac has restarted several times "because of a problem," which is becoming increasingly annoying as I try to get work done.


This was posed as a question in another thread, but it was marked as answered, and as I'm about to return to work (teaching) for the fall, I need to not have my computer freezing repeatedly.

MacBook Pro 16″, macOS 11.5

Posted on Aug 5, 2021 7:12 AM

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User profile for user: CT
CT
User level: Level 7
24,113 points

Posted on Aug 6, 2021 12:46 PM

This happens to me, too (the caps lock thing, not the crashing). No other bad behavior. MacOS 11.5.1.


A standard thing to try is  starting up in Safe Mode. This helps determine if some third party software conflict is in play.

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6 replies
User profile for user: CT
CT
User level: Level 7
24,113 points

Aug 6, 2021 1:11 PM in response to CT

In my case, the problem did not occur while I was in Safe Mode, but it was also gone when I restarted into the normal mode. So, it is hard to know at this point where the problem is. Another thing to try is to login to a different account (e.g. Guest) to see if the problem persists there.

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Since latest update, when I turn on caps lock, my MacBook Pro freezes

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