shersingh242 Author

Level 1

6 points

Face ID is disabled in IPhone 11

Face ID stopped working.

showing problem is detected with true depth camera.

iPhone 11, iOS 14

Posted on Aug 5, 2021 8:37 AM

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1 reply

Level 10

431,940 points

Aug 5, 2021 8:37 AM in response to shersingh242

Take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:

Find Locations - Location Selector - Apple

Contact Apple for support and service - Apple Support

Get a Genius Bar Reservation and Apple Support Options - Apple

Contact Genius Bar.

Manage Reservations - My Reservations - Apple

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Face ID is disabled in IPhone 11

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