Related Article: If your Apple ID is locked or disabled

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Please help me unlock my iCloud

Can you help me in unlocking my iCloud

iPhone 6s Plus, iOS 13

Posted on Aug 5, 2021 8:54 AM

Reply
Question marked as Best reply

Posted on Aug 5, 2021 9:01 AM

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.


When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

2 replies

Please help me unlock my iCloud

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.