Verification failed

When I tried login into iTunes Store, it gives me the error verification failed and that my Apple ID or Password failed. I reset my password and yet still can't access the store because it gives the same error report.

iPad, iOS 10

Posted on Aug 5, 2021 2:38 PM

Reply
1 reply

Aug 6, 2021 10:17 AM in response to damilola84

Hi damilola84,


Thanks for using Apple Support Communities. You've mentioned that you're receiving a verification failed error message when attempting to sign into the iTunes Store. Are you using Wi-Fi or cellular data to connect? Have you had the chance to restart your device since noticing this behavior? Are you running the latest software available for your device? You can verify this in Settings > General > Software Update?


Kind regards.

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Verification failed

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