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Molly2023 Author

Level 1

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I forgot my password on my ipad mini and it says Ipad is disabled connect to itunes. I need help on how to do that

iPad mini 4, iPadOS 14

Posted on Aug 5, 2021 8:29 PM

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Answer 1

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Niel

Level 10

728,195 points

Aug 5, 2021 8:35 PM in response to Molly2023

Click here and follow the instructions. Restoring the iPad requires plugging it into a computer with iTunes installed, or a Mac running Catalina or newer.

The process of resolving this issue is different than the one described in the Related Article above.

(202811)

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Answer 2

Tesserax

Level 10

149,513 points

Aug 5, 2021 8:30 PM in response to Molly2023

The support article you came here from should provide you with the steps needed to try to resolve this issue. Have you tried them all yet? If so, and they didn't help, I suggest that you contact Apple Support directly. To do so, simply select the "Get Support" link in the upper right-hand side of this forum's web page.

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