You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
my phone was stolen ,and it was erasen from my icloud that i had this phone, how can i know last locationg if it was erasen by the thief ?
i have the pacage that prove i had the phone and all the serial number , how can that help me ?
iPhone 11
The only way the thief could have erased it is if they knew your Apple ID and password. Did you perhaps get a message from “Apple” saying your phone had been found, and to log in to see its location? That was a phishing message from the thief to steal your identity. If that’s what happened change your Apple ID password immediately, and consider that all of the data in your iCloud storage and at appleid.apple.com is now in the hands of criminals.
The only way the thief could have erased it is if they knew your Apple ID and password. Did you perhaps get a message from “Apple” saying your phone had been found, and to log in to see its location? That was a phishing message from the thief to steal your identity. If that’s what happened change your Apple ID password immediately, and consider that all of the data in your iCloud storage and at appleid.apple.com is now in the hands of criminals.
You can’t see the location if it has been erased from your icloud unfortunately
my phone was stolen ,and it was erasen from my icloud that i had this phone, how can i know last locationg if it was erasen by the thief ?
