The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.

You can continue to find trusted guidance and support on the official Apple Support site.

We want to thank the community members who have contributed their time and expertise to help others with their Apple products.

5ive17 Author

Level 1

4 points

facetime

it won’t save my facetime photos to my device nor will it let me turn off or on the live photo

iPhone XR, iOS 15

Posted on Aug 6, 2021 12:55 AM

Top-ranking reply

SravanKrA

Level 10

454,138 points

Posted on Aug 6, 2021 1:01 AM

To save FaceTime Live Photos, all participants need iOS 12.1.4 or later, or iPadOS. Not all features of FaceTime Live Photos are available with earlier versions of iOS. FaceTime Live Photos doesn’t work with iOS 11.

Know more here --> Take a Live Photo in FaceTime on iPhone - Apple Support

View in context

facetime

Similar questions