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I want to upgrade software on my phone, plz help

How to upgrade my software to latest

iPhone 6s Plus, iOS 11

Posted on Aug 6, 2021 1:35 AM

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Question marked as Best reply

Posted on Aug 6, 2021 1:36 AM

Use internet speed over 15 Mbps (both download and upload) speed for error free update. Avoid latching on to Hotspot or WiFi Extenders

VPN or proxy connections might prevent your device from contacting the update servers.

If you still can't install the latest version of iOS, try downloading the update again:

  1. Go to Settings > General > [Device name] Storage.
  1. Find the iOS update in the list of apps.
  1. Tap the iOS update, then tap Delete Update.
  1. Go to Settings > General > Software Update and download the latest iOS update.

If you don’t see the update in the list of apps or if the issue happens again, you need to update your device with iTunes.

Try updating iOS after each step.

  • Try Forget the WiFi network and add again
  • Try another WiFi network 
  • Toggle sets automatically off and then on
  • Reset your network settings
  • Force restart your device
  • Remove any beta profiles, if applicable
  • If everything fails: - Use iTunes or Finder (for MacOS Catalina+) to update your device instead of over-the-air


5 replies
Question marked as Best reply

Aug 6, 2021 1:36 AM in response to skhumbuzo225

Use internet speed over 15 Mbps (both download and upload) speed for error free update. Avoid latching on to Hotspot or WiFi Extenders

VPN or proxy connections might prevent your device from contacting the update servers.

If you still can't install the latest version of iOS, try downloading the update again:

  1. Go to Settings > General > [Device name] Storage.
  1. Find the iOS update in the list of apps.
  1. Tap the iOS update, then tap Delete Update.
  1. Go to Settings > General > Software Update and download the latest iOS update.

If you don’t see the update in the list of apps or if the issue happens again, you need to update your device with iTunes.

Try updating iOS after each step.

  • Try Forget the WiFi network and add again
  • Try another WiFi network 
  • Toggle sets automatically off and then on
  • Reset your network settings
  • Force restart your device
  • Remove any beta profiles, if applicable
  • If everything fails: - Use iTunes or Finder (for MacOS Catalina+) to update your device instead of over-the-air


Aug 6, 2021 1:36 AM in response to skhumbuzo225

One thing that you should know and confirm and that is whether you have an iPhone 6s or do you have an iPhone 6 (Without the S) This is important because an iPhone 6 can only be updated up to iOS 12.5.4 and NOTHING HIGHER. You need an iPhone 6s to update higher than that to iOS 14.x. Double check which iPhone you have.


Open Settings General About Model Name: What does it state there?


Axel F.

I want to upgrade software on my phone, plz help

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