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Level 1

4 points

icloud not working

somehow the family apple IDs are mixed up. I purchased 200G iCloud but it doesn’t appear on either phone now

iPhone 12 Pro Max, iOS 14

Posted on Aug 6, 2021 5:15 AM

Top-ranking reply

Level 10

418,435 points

Posted on Aug 6, 2021 6:07 AM

Click on this link to learn how to 'Share an iCloud storage plan with your family' --> https://support.apple.com/HT208147

If you do not see the upgrade try different ways:

Click here --> https://support.apple.com/HT204247 --> Check to see how much iCloud storage you have

Mac computer System Preferences > iCloud > bottom right > Manage

You can also try restarting your device.

If it still won't show:

If you still have problems, click here --> https://support.apple.com/choose-country-region/ Select your country, then a product.

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