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Level 1

4 points

My Face ID is disabled because of TrueDepth camera

iPhone XS, iOS 14

Posted on Aug 6, 2021 11:30 AM

Top-ranking reply

Level 10

419,821 points

Posted on Aug 6, 2021 1:25 PM

I see you have a 'Face ID disabled' message. This document deals with that specific issue:

"If an alert says Face ID has been disabled on your iPhone or iPad Pro", click here --> https://support.apple.com/HT208186

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