Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My Face ID is disabled because of TrueDepth camera

iPhone XS, iOS 14

Posted on Aug 6, 2021 11:30 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 6, 2021 1:25 PM

I see you have a 'Face ID disabled' message. This document deals with that specific issue:

"If an alert says Face ID has been disabled on your iPhone or iPad Pro", click here --> https://support.apple.com/HT208186

1 reply

My Face ID is disabled because of TrueDepth camera

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.