Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

My Face ID is disabled because of TrueDepth camera

iPhone XS, iOS 14

Posted on Aug 6, 2021 11:30 AM

Reply

Best reply

Level 10

412,741 points

Posted on Aug 6, 2021 1:25 PM

I see you have a 'Face ID disabled' message. This document deals with that specific issue:

"If an alert says Face ID has been disabled on your iPhone or iPad Pro", click here --> https://support.apple.com/HT208186

View in context

Similar questions

1 reply

Best reply

Level 10

412,741 points

Aug 6, 2021 1:25 PM in response to Miirwan

I see you have a 'Face ID disabled' message. This document deals with that specific issue:

"If an alert says Face ID has been disabled on your iPhone or iPad Pro", click here --> https://support.apple.com/HT208186

Reply

My Face ID is disabled because of TrueDepth camera

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up