Cannot find Disney+ on app store
Hello! I recently moved to Canada and I’ve been trying to download Disney+ on my iPhone, but I can never find it on the App Store.
iPhone 8 Plus, iOS 14
Hello! I recently moved to Canada and I’ve been trying to download Disney+ on my iPhone, but I can never find it on the App Store.
iPhone 8 Plus, iOS 14
Thanks for trying those steps and getting back to us, Spicy_rat. It's appreciated. Since you're receiving a message that you need to switch to the Greek store before you can download the application, we'd like you to contact Apple Support: Get Support -- Choose iTunes Store > Unable to purchase from iTunes Store to reach iTunes Store support.
Take care.
Thank you! I changed my country/region and now I can find it on the App Store. But, when I try to download it, it says that my account is not valid in the Canadian store and I must switch to the Greek store before purchasing.
Hey Spicy_rat,
It appears that you're having a problem locating the Disney+ app in the App Store, and we're glad to provide assistance.
Disney+ on the App Store -- We've changed the link for this to use the Canadian App Store. It's available for an iPhone, iPad, and Apple TV. If you're using a different device than these, it won't show up.
Change your Apple ID country or region - Apple Support -- Make sure that you've changed the country or region of your Apple ID to Canada. This article provides the information and steps you need.
Also, make sure that you've changed the region of the device you're using as well:
Change the language on your iPhone, iPad, or iPod touch - Apple Support
Change the language or region format on Apple TV - Apple Support
If you're still unable to locate the app, please reply with the answers to the following questions:
Which device are you using, and which operating system is it currently on?
Are you able to locate the app by searching for "disney"?
If you're getting an error message, what is the full text of the message?
All the best.
Cannot find Disney+ on app store