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Apple Superdrive issues

My Apple superdrive doesn't seem to work anymore.


I have unplugged and replugged back in but it's not appearing and there is a disc stuck inside which won't eject.


How do I fix this?

iMac 21.5″, macOS 10.13

Posted on Aug 6, 2021 10:07 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 6, 2021 10:39 PM

MumNJaspy Said:

"Apple Superdrive issues: My Apple superdrive doesn't seem to work anymore. I have unplugged and replugged back in but it's not appearing and there is a disc stuck inside which won't eject. How do I fix this?"

-------


Troubleshooting Superdrives:

See if something blow solves this. If so, report back which one.


Some thoughts:


A. Is there a Superdrive even seen?:

To Find Out:

  1. Go to: Apple menu
  2. Select: About this Mac
  3. Click: System Report... button
  4. View: Hardware on left-column
  5. Click: Disc Burning
  6. Confirm if a Superdrive is Even Seen


B. Try Using a New Administrator User:

See what happens when you create a new Administrator User and login to it and perform and eject. If it works, then it is something misconfigured in your current user.


C. Connect to a Different Computer:

Connect this to a difference computer, seeing if you can get it out.


D. See if Something Here Helps:

QUICK TIP: EIGHT WAYS TO FORCE EJECT A DISC FROM YOUR MAC’S OPTICAL DRIVE - macsales.com

3 replies
Question marked as Top-ranking reply

Aug 6, 2021 10:39 PM in response to MumNJaspy

MumNJaspy Said:

"Apple Superdrive issues: My Apple superdrive doesn't seem to work anymore. I have unplugged and replugged back in but it's not appearing and there is a disc stuck inside which won't eject. How do I fix this?"

-------


Troubleshooting Superdrives:

See if something blow solves this. If so, report back which one.


Some thoughts:


A. Is there a Superdrive even seen?:

To Find Out:

  1. Go to: Apple menu
  2. Select: About this Mac
  3. Click: System Report... button
  4. View: Hardware on left-column
  5. Click: Disc Burning
  6. Confirm if a Superdrive is Even Seen


B. Try Using a New Administrator User:

See what happens when you create a new Administrator User and login to it and perform and eject. If it works, then it is something misconfigured in your current user.


C. Connect to a Different Computer:

Connect this to a difference computer, seeing if you can get it out.


D. See if Something Here Helps:

QUICK TIP: EIGHT WAYS TO FORCE EJECT A DISC FROM YOUR MAC’S OPTICAL DRIVE - macsales.com

Apple Superdrive issues

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