Cancelling a subscription to Fitbit Premium. No option available to cancel
I am trying to cancel the free 3 month trial of Fitbit Premium but cannot find any option to do so.
iPhone 6, iOS 12
I am trying to cancel the free 3 month trial of Fitbit Premium but cannot find any option to do so.
iPhone 6, iOS 12
Hi cora166,
Thank you for posting in the Apple Support Communities. It sounds like you're having some trouble cancelling a subscription that is billed through Apple, correct? If so, we would love to help see if we can get the issue resolved for you. Let's go ahead and follow the steps we've linked for you below.
How to cancel a subscription from Apple
Note: If you don't see the option to cancel, it may already be cancelled or not be a subscription that auto-renews.
Please let us know how it goes. We're always happy to help.
Cheers!
When I open subscriptions in settings….the only options are of which subscription do I wish to renew. 1 month…3 months or a year.There is no option to cancel.
Thanks for getting back to us, cora166!
That likely means that the subscription isn't set to auto-renew, but you can contact Apple Support to be sure.
Have a great day!
Cancelling a subscription to Fitbit Premium. No option available to cancel