You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone 12 battery swelling

Can i use mu iPhone with swelling battery?

and what is the risks of using it with swelling battery

iPhone 12 Pro, iOS 14

Posted on Aug 7, 2021 3:17 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 7, 2021 3:27 PM

Hello:) First of all this is dangerous...follow these steps.


How to handle an iPhone, Mac, or Apple Watch with a swollen battery

  1. Don’t press on the swollen battery (or screen or casing that’s popping up)
  2. Stop charging the iPhone, iPad, Mac, Apple Watch, or other device that has a swollen battery
  3. Power down your device
  4. Take it to your local Apple Store or nearest AASP (all Best Buy locations are AASPs) for replacement or proper recycling (appointments for the Genius Bar are a good idea if possible)

A swollen battery can present a fire safety risk, so it's important to take caution with any device that has an expanded battery. It's also important to note that swollen batteries can't be fixed or healed, just recycled and replaced. This info is on 9to5mac.com.


Please be extremely careful as your personal safety means more than an iphone as they are replaceable.


~Katana-San~

1 reply
Question marked as Top-ranking reply

Aug 7, 2021 3:27 PM in response to Mohamed_ahmed97

Hello:) First of all this is dangerous...follow these steps.


How to handle an iPhone, Mac, or Apple Watch with a swollen battery

  1. Don’t press on the swollen battery (or screen or casing that’s popping up)
  2. Stop charging the iPhone, iPad, Mac, Apple Watch, or other device that has a swollen battery
  3. Power down your device
  4. Take it to your local Apple Store or nearest AASP (all Best Buy locations are AASPs) for replacement or proper recycling (appointments for the Genius Bar are a good idea if possible)

A swollen battery can present a fire safety risk, so it's important to take caution with any device that has an expanded battery. It's also important to note that swollen batteries can't be fixed or healed, just recycled and replaced. This info is on 9to5mac.com.


Please be extremely careful as your personal safety means more than an iphone as they are replaceable.


~Katana-San~

iphone 12 battery swelling

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.